SuperUser Account posted on September 16, 2009 06:00
September 16, 2009 - We are always looking for ways to improve our customer service and get feedback from our clients. If you have contacted the Client Services team recently, you may have already noticed that the close of each Relativity support ticket is now accompanied by a five question survey. This survey will give you an opportunity to tell us about your experience with the Relativity Client Services team, and will take no more than 30 seconds of your time. We view your feedback as critical to achieving our goal of providing and maintaining a superior level of customer support, and greatly appreciate your time and assistance.