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Entries for September 2009

23

Relativity 5.05 Out Friday

September 23, 2009 - Admin contacts should watch for the upcoming email blast about Relativity 5.05, which will be released this Friday.  The release includes some great new functionality, including the ability to perform document comparisons, export Dynamic Objects via the Desktop client, even faster performance for both browsing and viewing documents, as well as much more.  It's a really exciting release, so be sure to check the Customer Portal for the full release notes.

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16

Client Services Surveys Launched

September 16, 2009 - We are always looking for ways to improve our customer service and get feedback from our clients.  If you have contacted the Client Services team recently, you may have already noticed that the close of each Relativity support ticket is now accompanied by a  five question survey.  This survey will give you an opportunity to tell us about your experience with the Relativity Client Services team, and will take no more than 30 seconds of your time.  We view your feedback as critical to achieving our goal of providing and maintaining a superior level of customer support, and greatly appreciate your time and assistance.

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15

kCura Announces Launch of Relativity Best in Service Program

Press Release, Chicago, IL – September 15, 2009 – kCura Corporation today announced the launch of the Relativity Best in Service program.  The Best in Service program is designed to recognize those Relativity partners doing an exceptional job providing Relativity to their clients.

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